Terms & Conditions

Welcome to the Alive Physiotherapy Pty Ltd T/A The Park. We hope you enjoy browsing around and find value in our products and services.

By visiting our website and using the services our website provides, you are agreeing to these Terms & Conditions and any other policies we may publish or link to on our website; these form an agreement. If you do not agree please do not continue using this site. We may terminate your use of our website immediately if you breach our agreement.

Throughout the site, the terms “we”, “us” and “our” refer to ALIVE PHYSIOTHERAPY PTY LTD. ALIVE PHYSIOTHERAPY PTY LTD offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

YOUR OBLIGATIONS WHEN USING OUR WEBSITE

To provide correct information and comply with the law

When providing us with information such as when filling out any of our opt-in or other forms you must give current and accurate information. You must also comply with the laws of QLD and Australia when you use our website, including but not limited to, all our intellectual property and cybercrime laws. Where you access our website from outside of Australia, you must also comply with all the relevant local laws.

To only make personal and non-commercial use of our content

You agree that the copyright in all Content on our website, is owned or licensed by us. You must only use the website and its Content for your personal and non-commercial use. Any other use is prohibited unless permitted by law, or with our prior written permission which you must seek by emailing admin@theparkinsonscentre.com.au. All trademarks on our website belong to their respective owners.

To use third party software, links etc at your risk

We provide links on our website to other sites. We provide the links for your assistance only, and we have no control over those other sites and do not endorse them in any way. Any use of those sites is at your sole risk and you must direct any concerns regarding their products or services to them. We also provide access to third party apps and software to enhance the functionality of our website. We have no control over those third party apps and software, and do not make any warranties in relation to them. You use them at your own risk and you must read and agree to their terms and conditions which govern your use of them.

To not rely on any “advice”

Some of the information we provide on our website may be health or medical related information. It does not constitute any “health or medical advice” and we provide this information for your general use only. It may be historical information, incomplete information or could be an opinion that is not widely held. Your personal situation has not been considered when providing the information, so any reliance on this information is at your sole risk, and you should always seek independent professional advice before reliance on the information.

To be respectful when posting

We encourage you to engage in online discussions in our community, however, we do not recommend that you include any personal information such as your email address or physical address in any posts. When you engage in discussions, your posts will not be confidential and you must comply with our posting rules. You must not post any of the following, which is determined at our discretion:

  • disrespectful, inappropriate, offensive, threatening or abusive content;
  • content that breaches the rights of a third party (eg which is defamatory)
  • content that impersonates any other person, or misleads us as to the origin of your posts; or
  • any advertising, self-promotion or sales.

 

Where posts do not comply with these rules, or are otherwise objectionable, we may, but are not obliged to remove them. You are solely responsible for all your posts.

LIMITATION OF LIABILITY AND INDEMNITY

We exclude, to the maximum extent permitted by law, any liability in connection with your use of our website and its content. We are not responsible for any Loss or damage suffered in connection with your use of our website, its content, any interruptions, changes, suspension or termination of our website or any events beyond our control.

You indemnify us for any Claim arising out of or in connection with any third-party links, websites, apps, software, products and services; your breach of this Agreement, your breach of the law including your local laws, or your breach of the rights of a third party.

OTHER

This Agreement is governed by the laws in QLD, Australia and the parties submit to the jurisdiction of the courts of QLD, Australia. If any part of these terms and conditions is not enforceable, it shall be severed from this Agreement and the remaining provisions will be in full force and effect. The obligations and liabilities in this Agreement survive termination. The failure to exercise our rights, or enforce a provision under this Agreement does not waive the future operation of that right or ability to enforce the provision.

DEFINITIONS

Claim means any claim, under statute, tort, contract or negligence, any demand, award or costs.

Content in our website could be any trademarks, brand names, logos, all copy, images, art, graphics, music, audio, videos, designs or any other content.

Loss or damage means any loss or damage including, but not limited to any loss of salary, loss of revenue, loss of goodwill, downtime costs, loss of profit, loss or damage to reputation, loss of data, personal injury, property damage or legal costs.

We, us, or our means Alive Physiotherapy Pty Ltd [ABN 91646055370] t/as The Park and includes any of our directors, officers, employees, agents, partners and contractors.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall ALIVE PHYSIOTHERAPY PTY LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless ALIVE PHYSIOTHERAPY PTY LTD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at admin@theparkinsonscentre.com.au. 

ADDITIONAL TERMS OF SERVICE FOR OUR ONLINE PROGRAMS AND VIDEOS

These Additional Terms of Service (“Terms”) apply to all clients, or all potential clients of Alive Physiotherapy Pty Ltd [ABN 91646055370 ] (“we, us, our”) t/a Alive Physiotherapy Pty Ltd. These Terms together with any other terms and conditions and policies we publish or link to on our website and services form an Agreement with us (“Agreement”). “You” could be any client of ours.

ONLINE PROGRAMS WE WILL PROVIDE 

Our Online Programs teach you about how to manage Parkinson’s Disease and muscular skeletal conditions. We help teach you how to improve mobility and prevent falls, and we promote functional aging activities that improve cognition. We provide various materials to help you during the Online Program and Physio Tips, including videos. We also sell some videos separately.

BEFORE PURCHASE

Things you must do before purchasing Online Programs or Videos on our website

You must:

  • be 18 years old or have parental consent;
  • provide complete and accurate information to us, and promptly inform us of any updates to your information;
  • where relevant, ensure you have adequate technology set up and internet access to participate in the Online Program. We use a website membership portal, Teachable, Facebook Group and Zoom video conferencing.

Inherent Risks

Whilst there are many benefits to the Online Program, and activities in any videos, like all physical activities it involves some risk of injury that is inherent; “inherent risks”. The inherent risks include: soft tissue injury, aggravation of a pre-existing condition, adverse effect of over-exertion such as muscle strain, abnormal blood pressure, fainting, loss of balance and falls, disorders of heartbeat, and in very rare instances of heart attack.

You acknowledge and agree that the Online Program and activities in any videos contains inherent risks. You understand the demands of the Online Program or and activities in any videos relative to your abilities and appreciate the types of injuries that may occur.

Health and Safety Rules

Whilst we have endeavoured to maintain the safety of the Online Program and activities in any videos by designing them with proper instruction and emphasising safety, we require your cooperation by you agreeing to obey all safety rules. You represent and warrant that you:

  • have obtained consent from your health care provider for appropriate exercise prescription and safety precautions;
  • possess a sufficient level of skill and physical fitness for safe participation;
  • have no health problems that would make participation unwise;
  • will cease exercise immediately if you feel any unusual discomfort (e.g., faintness, shortness of breath, high anxiety, chest pains) during participation;
  • will attempt only activities that you feel capable of performing safely;
  • will comply with our safety recommendations; and
  • will notify us immediately if your health status changes negatively in any way; and
  • will stop the Online Program and activities in any videos if you believe they are unsafe.

You acknowledge and agree that we are not paramedics or emergency doctors and are not readily available for these situations. If you feel dizzy, or faint or feel discomfort you should immediately stop.  If you are experiencing a crisis you must contact an emergency service.

You acknowledge and agree that participation in the Online Program and activities in any videos is voluntary and you knowingly assume all inherent risks. You are responsible at all times for your safety and wellbeing. We are not an emergency service, and are not your doctor, nurse, physiotherapist, or other health professional. You must always seek proper advice from a professional regarding any diagnosis, assessment or treatment plan. We are not liable for any Loss or damage suffered in connection with your participation in any Online Program or reliance on any “health or medical advice”.

Acknowledgements you make when purchasing on our website

You acknowledge and agree that:

  • we cannot take into account your personal situation when providing the Online Program and activities in any videos. The Materials are general in nature and we cannot guarantee that your desired outcome will be met as everybody’s circumstances, needs and expectations vary;
  • the Materials we provide are not a substitute for independent professional advice and any reliance on this information is at your sole risk. For example, sometimes the Materials could be classed as “health or medical” advice. You must consider whether or not the information is appropriate to your needs. We strongly recommend that you obtain independent professional advice.

You further acknowledge and agree that there may be:

  • occasional errors or omissions in descriptions, prices, availability and promotions;
  • some Online Programs with limited places, and some courses that are limited to certain regions or groups of people;
  • technical problems downloading Materials, and there are inherent risks associated with downloading digital products and using online software.

Except as required by law, we cannot guarantee the accuracy of the information, or the availability of the Online Programs or any videos. We also cannot guarantee the results of the Online Program as results are dependent on your learning, actions and implementation.

You also acknowledge that we may make recommendations of suppliers for various products or services during our Online Programs. Any recommendations are only recommendations, and if you purchase from the supplier that is a contract between you and the supplier, and we are not involved. Therefore, you must direct any product or service concerns, requests for refunds or other feedback to the supplier.

Payments

You must:

  • pay for the Online Program or any videos via the published payment methods available;
  • make the full payment as required by us prior to commencement of the Online Program as your place cannot be reserved or confirmed until payment is received; and
  • have any special offer coupons ready as they must be used at the of purchase to apply; they cannot be applied retrospectively.

You also agree to pay any applicable currency conversion fees, or financial service provider fees where relevant.

AFTER PURCHASE

Things you must do after purchasing on our website

You must:

  • maintain the confidentiality of your login and password for your account;
  • not allow other people to use the Materials or your account;
  • contact us by email at admin@theparkinsonscentre.com.au if you have any difficulty downloading any Materials;
  • not reproduce, duplicate, copy, sell, re-sell or exploit the or Materials in any way;
  • contact us by email at if you have any issues with the Online Program and require a refund;
  • seek our prior written consent before any publication of information about us; and
  • in the case of a dispute keep all communications confidential.

Posting rules

 You must not post any of the following, which is determined at our discretion:

  • any inappropriate or offensive, threatening or abusive content;
  • any immoral content, including but not limited to, anything pornographic or obscene;
  • any illegal content, including any content which is defamatory;
  • anything that breaches the rights of any third party, including but not limited to, any intellectual property rights of a third-party such as copyright, or trademark, or a third party’s privacy; or
  • any content that impersonates any other person or misleads us or third parties as to the origin of your posts.

You are responsible for all your posts and their accuracy, completeness and timeliness. We are not responsible for any of your posts or any third-party posts. Where posts do not comply with our rules, or are otherwise objectionable we may, but do not have any obligation to, edit or remove the content. By making posts in our community, you grant us a non-exclusive, worldwide, royalty-free perpetual irrevocable licence to use the posts for any purpose, and you waive any Moral Rights in those posts.

Your commitment to the Online Program

To get the most benefit out of our Online Program, you should participate fully, and complete all training modules.  You acknowledge and agree that you are solely responsible for your own success and outcomes during the Online Program.

Things we’d love you to do after purchasing on our website

We’d love you to provide us with any photos, videos, testimonials, and/or case studies so we can use them  for marketing and information purposes, publications, exhibitions and professional awards across all print or digital mediums, including our social media channels.

However, please note that by providing us with photos, videos, testimonials and/or case studies you assign copyright ownership to us. This includes all copyright and any other rights under the Copyright Act 1968 and the right of reproduction either wholly or in part. If you provide content but subsequently want to revoke permission to use it, it is your responsibility to notify us immediately at admin@theparkinsonscentre.com.au.

OTHER MATTERS YOU SHOULD BE AWARE OF

We may change information on our website and store

Except as required by law, we may at any time, and without prior notice to you:

  • change and update information including availability and promotions;
  • change prices or descriptions of our Online Programs or other products;
  • change our range of products, or discontinue an Online Program.

We comply with the Australian Consumer Law
You are entitled to various consumer guarantees, rights, and remedies under the Australian Consumer Law including, but not limited to, consumer guarantees that the Online Programs are delivered with due care and skill and in a reasonable time.

Except as required by law we do not warrant the quality of the Online Programs or videos or warrant that they will meet your expectations. We do not provide refunds for changes of mind, where you fail to provide us with adequate information, where you can no longer partake in part or all of an Online Program, or where you fail to comply with our instructions.

If we need to cancel your order we will provide a refund

Except as required by law, all payments are non-transferable and non-refundable. On occasion we may cancel an Online Program where we are no longer able to provide it. In these or similar circumstances where we have to cancel the whole course we will provide you with a full refund. Despite our reasonable endeavours, on occasion we may also need to change times or dates of course sessions at short notice or even cancel parts of an Online Program. We will notify you as soon as possible of any changes. We do not provide refunds except as required under the Australian Consumer Law.

We can refuse to serve you and sell Online Programs at any time

We may refuse to provide our Online Programs to you, or anyone, for any reason, at any time. In particular, if you breach this Agreement we may immediately terminate your use of our website and services, any account and disable your ability to purchase of our Online Programs. We can also change, suspend or stop providing Online Programs at any time, for any reason, and without notifying you. We are not responsible to you for any changes, or if we suspend or stop our Online Programs.

INTELLECTUAL PROPERTY

All the Intellectual Property Rights in our Materials are owned by or licensed by us. We grant you a non-exclusive, non-transferable, royalty-free, revocable licence to use our Materials for your personal use only. This licence to use our Materials in relation to the Online Programs is for the duration of the Online Program only. In particular, you must not use our Materials for any commercial purposes without our prior written consent which is given or withheld at our sole discretion. Any use beyond your sole personal use will be conditional on the payment of license fees, and acknowledgement of our moral rights under the Copyright Act 1968 where applicable. Please contact us at admin@theparkinsonscentre.com.au to seek consent.

RELIANCE ON ADVICE DISCLAIMER

We may provide information in our Materials and that may be classed as health and medical advice. Whilst we exercise due care in ensuring its accuracy, sometimes it may not be accurate. There may be typographical errors, or it may be based on an opinion of the author that is not widely held. Occasionally the information may be historical information, and based on primary sources of material, contemporary thinking, regulations or laws which existed at the time of publication, and these will change from time to time. Occasionally the information may not be complete. For that reason, we cannot guarantee that the information is accurate, complete or current.

LIABILITY AND INDEMNITY

To the maximum extent permitted by law, we are not liable for any Loss or Damage arising from your use of our website and services or any Online Programs or videos purchased using the service, including, but not limited to, any errors or omissions, price changes or discontinued Online Programs or products, your reliance on any of our information, any visitor posts and content, any links to third-partywebsites, any interruptions, any changes, suspension or termination of our website and services, our recording of any events, and changes to dates and times of Online Programs.

To the extent which we are entitled to do so, our liability under the Australian Consumer Law will be limited, at our option to:-

  • the replacement of the Online Program or video or the supply of an equivalent Online Program or video; or
  • the payment of acquiring an equivalent Online Program or video.

In any case, our liability to you will not exceed the amount actually paid by you to us for the most recent product you have paid for.

You agree to indemnify us, and to keep us indemnified from any Claim  arising out of or in connection with your breach of this Agreement, including, but not limited to where you provide incorrect information, any breach of the group session and posting rules, and any breach of our Intellectual Property Rights.

IF THERE IS A DISPUTE

In the event of any dispute that cannot be resolved, both parties agree to obtain an independent professional arbitrator/dispute resolution specialist to make a determination on the dispute and each party agrees to pay their own costs.

OTHER

This Agreement is to be construed in accordance with the laws of QLD, Australia, and you and we submit to the jurisdiction of the courts of QLD, Australia. This is the entire agreement between you and us, and supersedes any prior agreements, proposals and communications whether oral or written, between you and us. In the event of an inconsistency between the terms in this document, and other terms and conditions on our website, these terms prevail. No other term is to be included in this Agreement except where it is required to be included by law. The failure by us to exercise any right, or enforce any provision in this Agreement does not waive the future operation of that right or provision. In the event that a provision in this Agreement is not enforceable, such provision shall be severed from this Agreement to the extent permitted by law, and the remaining provisions will remain in full force and effect. All obligations and liabilities in these Agreement survive termination of this Agreement.

DEFINITIONS

Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010.
Agreement
 means these terms, and the general website terms and conditions and all other terms and conditions and policies published or linked to on our website.
Claim
 means any claim, under statute, tort, contract or negligence, any demand, award or costs.

Intellectual Property Rights means all copyright, trademarks, design rights, patents, trade secrets and confidential information whether registered or unregistered.

Loss or damage means any direct, indirect, incidental, punitive, special, or consequential loss or damages of any kind, including but not limited to, any loss of profits, revenue, savings, loss of data, loss of enjoyment, virus to systems, personal injury, death, medical condition, property damage and legal costs.
Materials
 means any of our videos and any and all online program and course materials, and anything provided to you during the course.
Moral Rights 
means any moral rights as defined under the Copyright Act 1968.
Online Program
 means Alive Physiotherapy Pty Ltd T/A The Park Program and includes all Materials.
Representatives 
means any of your spouse, heirs, successors, any legal personal representatives.

We, us, or our means Alive Physiotherapy Pty Ltd t/as The Park [ABN 91646055370 ] and includes any of our directors, officers, employees, agents, partners, contractors.
Website and services
 means www.theparkinsonscentre.com.au, and everything available on this website including, but not limited to, all Online Programs.

The Parkinson’s Centre Google Reviews

Mike SmithMike Smith
23:02 14 Feb 24
I am thoroughly satisfied with the care and attention I receive as a Parkinson sufferer from the professional staff at The Park. They provide programs in a clean, modern facility with the latest knowledge and equipment. If you have been recently diagnosed with PD or have a more advanced condition, I can recommend The Park as the place to go to receive the best in individual or group physiotherapy.
Sue RussellSue Russell
06:13 14 Feb 24
I really enjoy my physio at the new Centre. Barbara and Rory have done a great job so far. I'm sure the future extensions will give usmore opportunities to improve our mobility and mental health.I am very happy that Barbara and Tina continue to offer Parkinson'speople the support needed.
John & Libby EdwardsJohn & Libby Edwards
00:37 14 Feb 24
I thoroughly enjoy my exercise classes at The Park. I feel safe, secure, welcome and supported. The gym is spacious and has excellent facilities. The equipment has been specifically designed, is brand new and satisfying to use. The Park is people orientated. There is a genuine sense of community fostered in classes. For me, The Park is a happy, welcoming place where I am encouraged to expand my boundaries. John Edwards
Susie ThomasSusie Thomas
00:35 14 Feb 24
Barb runs an amazing program, and has such passion for improving the lives of people with Parkinson’s (and their carers). We’ve been coming to Barb’s classes for a couple of years and we love it. It’s the highlight of our week. My husband loves coming here, and so do I. If I could give 100 gold stars I would.
Leanne WolfeLeanne Wolfe
22:23 10 Feb 24
Well equipped gym. Easy parking. Experienced Parkinsons related Pysio therapists. Newly opened. Friendly front desk gentleman. Highly recommended
Helen HallHelen Hall
02:58 05 Feb 24
I have attended class programs for two years and find the staff very professional, supportive and caring for the individuals and their journey. Programs suit all level of Parkinson's Disease within each class as well across the client cohort.A wide range of equipment provides challenges for every level. Cognitive maintenance is a constant element of the classes - often causing much fun!The premises are spotlessly clean - and air-conditioned. The location is easily accessed from the Bruce Highway and ample parking is available.The classes typically have developed into friendly support groups.
Margie DoyleMargie Doyle
00:58 05 Feb 24
I cannot speak highly enough of The Park - Parkinson's Centre. Barb is professional, friendly and caring as is Tina and Rory. I always feel very welcome and comfortable with all the great people in the class. I leave the class feeling motivated to keep exercising and to always try my best. The exercise room is spacious and I have everything I need to make the most out of my sessions. Good location and heaps of parking
AnonAnon
00:03 05 Feb 24
The Park is an amazing facility with professional and friendly staff who focus on each individual client. As the name suggests The Park tailors for people with Parkinson’s. The new premises are modern and welcoming and the staff greet everyone by name. The staff are extremely caring and you feel very valued as a member of The Park Everything is scrupulously clean and hygienic. The clients often undertake regular group sessions so people get to know one other well without any expectations of more involvement than they are comfortable with. The equipment is innovative and fun to use and a lot of items used can easily be obtained cheaply for home practice which is a great bonus. The new premises are easy to access, with ample parking and the proximity of the Super IGA and excellent coffee shop are an added attraction . I highly recommend The Park to anyone with Parkinsons.
GRAHAM WHITEGRAHAM WHITE
07:38 04 Feb 24
The Park is an excellent facility for people with Parkinsons disease.It is very accessible, with ample parking, and a has a very welcoming atmosphere on arrival. The programs are always varied, interesting, and topical.Barbs, Rory and staff are always very positive and obviously care and committed to their clients.I wish them all the very best for the future.
Megan MooreMegan Moore
00:49 04 Feb 24
Recent visits to The Park. We were met and welcomed in by the Receptionist and felt we were not just a number. We were made to feel special.The Park location is great just off the highway. The equipment in the Gym is unique. Barb has put alot of knowledge and time into being able to assist and help not only Parkinson’s but people with brain disease.The premises are well designed and clean and fresh. The best thing of all for me is there is a well equipped Disability Toilet. Overall a very impressive experience.
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Movement For Parkinson’s